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Description
Learn how to develop performance measurement criteria for call center agents plus how to hire for attitude and train for skill by finding service-minded individuals who are able to learn an organization's products, services, and systems.
Books 
Association for Talent Development
Exclusively Paid 
39m 
No Certificate 
16 pages Call Center Training—Teams & Quality
Affiliate notice
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TypeBooks
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ProviderAssociation for Talent Development
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PricingExclusively Paid
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Duration39m
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CertificateNo Certificate
Learn how to develop performance measurement criteria for call center agents plus how to hire for attitude and train for skill by finding service-minded individuals who are able to learn an organization's products, services, and systems.
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