Developing Quality Technical Information: A Handbook for Writers and Editors, Third Edition
Description
The #1 Guide to Excellence in Technical
Communication—Fully Updated for Embedded Assistance, Mobile,
Search, Multimedia, and More Direct from IBM’s own content design
experts, this guide shows you how to design product interfaces and
technical information that always place users front and
center. This edition has been fully revised to help you
consistently deliver the right content at the right
time. You’ll master today’s best
practices to apply nine essential characteristics of high-quality
technical information: accuracy, clarity, completeness,
concreteness, organization, retrievability, style, task
orientation, and visual effectiveness. Coverage Includes
Advocating for users throughout the entire
product development process
Delivering information in an ordered
manner by following progressive disclosure techniques
Optimizing content so that users can find
it from anywhere
Streamlining information for mobile
delivery
Helping users right where they are
Whether you’re a writer, editor,
information architect, user experience professional, or reviewer,
this book shows you how to create great technical information, from
the product design to the user interface, topics, and other
media.
Thoroughly revised and updated
Extensive new coverage of self-documenting
interfaces and embedded assistance
Updated practical guidelines and
checklists
Hundreds of new examples
Books 
IBM Press
Exclusively Paid 
12h 29m 
No Certificate 
624 pages Developing Quality Technical Information: A Handbook for Writers and Editors, Third Edition
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TypeBooks
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ProviderIBM Press
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PricingExclusively Paid
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Duration12h 29m
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CertificateNo Certificate
The #1 Guide to Excellence in Technical Communication—Fully Updated for Embedded Assistance, Mobile, Search, Multimedia, and More
Direct from IBM’s own content design experts, this guide shows you how to design product interfaces and technical information that always place users front and center. This edition has been fully revised to help you consistently deliver the right content at the right time.
You’ll master today’s best practices to apply nine essential characteristics of high-quality technical information: accuracy, clarity, completeness, concreteness, organization, retrievability, style, task orientation, and visual effectiveness.
Coverage Includes
Advocating for users throughout the entire product development process
Delivering information in an ordered manner by following progressive disclosure techniques
Optimizing content so that users can find it from anywhere
Streamlining information for mobile delivery
Helping users right where they are
Whether you’re a writer, editor, information architect, user experience professional, or reviewer, this book shows you how to create great technical information, from the product design to the user interface, topics, and other media.
Thoroughly revised and updated
Extensive new coverage of self-documenting interfaces and embedded assistance
Updated practical guidelines and checklists
Hundreds of new examples
