id,title,slug,link,category_id,tags,type_id,image,provider_id,publisher_id,university_id,institution_id,duration,cost_id,certificate,difficulty,description,syllabus,pages,added_date,published_date,bad_link,popular
101132,"Drawing User Journey Maps to Design User Experiences, Gather Ideas, and Collaborate",drawing-user-journey-maps-to-design-user-experiences-gather-ideas-and-collaborate-101132,,6,,1,https://d3f1iyfxxz8i1e.cloudfront.net/courses/course_image/ce13d25d0521.jpeg,83,,,,On-Demand,4,"Paid Certificate",,"<p>User journey mapping and layering a wider context of ideas is useful in so many situations from starting a project to digging deeper on ways to make it better.</p>
<ul><li>Help your design process by unpacking your ideas, questions, and findings into a flow of steps all about understanding your user experience.<p></p>
<p>Throughout this class I’ll teach you to:</p>
<ul><li>Put yourself in your user’s point of view and organize your ideas using a sequence of steps which becomes a journey.
<li>Gather a wider context for ideas, gather and unpack ones you already have using specific framing and questions.
<li>Use mapping to explore what may be most useful to focus next on a project.
<li>Some examples discussed for creating journey maps, whether you’re planning:
<ul><li>A website update
<li>A complex service involving different customers, teams, and applications
<li>Or you’re hosting a gathering that you’d like to think through thoroughly<p>This class is for:</p>
<ul><li>People early in their practice, learning the tools of UX and service design.
<li>People looking to collaborate on the ideas and establish enough consensus before building something.
<li>Anyone curious about the tool of Journey Mapping, looking for ideas on how to prepare a journey map for a team or solo project.<p></p>",,,2024-06-24,,no,