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The AI Revolution in Customer Service and Support: A Practical Guide to Impactful Deployment of AI Models

Description

Generative AI has made amazing advances in the last year, and customer service and support is one of the most important areas where this new technology can have an immediate impact. While the technology is not yet in a place where it will fully replace agents and support engineers, it can do wonders to dramatically improve customer experience while also contribute to the optimization of productivity in various ways. This book help readers understand how and where to incorporate AI technology into the flow of the customer experience.

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Books

Addison-Wesley Professional

Exclusively Paid

9h 15m

No Certificate

313 pages

The AI Revolution in Customer Service and Support: A Practical Guide to Impactful Deployment of AI Models

Affiliate notice

  • Type
    Books
  • Provider
    Addison-Wesley Professional
  • Pricing
    Exclusively Paid
  • Duration
    9h 15m
  • Certificate
    No Certificate

Generative AI has made amazing advances in the last year, and customer service and support is one of the most important areas where this new technology can have an immediate impact. While the technology is not yet in a place where it will fully replace agents and support engineers, it can do wonders to dramatically improve customer experience while also contribute to the optimization of productivity in various ways. This book help readers understand how and where to incorporate AI technology into the flow of the customer experience.

.