Course design—an essential part of instructional systems development (ISD)—is when a designer or design team plans a training course. While the other phases of ISD—analysis,...

The field of statistics is broad and complex, but this Infoline will help training professionals use statistics to execute their jobs even better. Why statistics? First, they allow you to make...

To plan and implement an effective organizational change requires two things: the right tools and a skilled and knowledgeable facilitator—a change agent. The Change Process Model presented in...

Daily pressures of the workplace force every employee, worker, manager or even executive to focus on the tasks that will move the ball forward one more day. Time is rarely spent reflecting on...

Change is one of the great paradoxes of life. While change, or the possibility of change, is a key source of positive energy and even excitement, it is also a source of extreme personal stress...

Listening may be one of the most under-rated skills in the world of business. Most people assume they already know how to listen because the mechanics seem so simple: One individual speaks,...

Beyond Training Ain't Performance Fieldbook provides a clear and concise roadmap for anyone wishing to implement human performance principles in their organization. It is a direct answer to fans...

Organizational culture is a concept that most managers don't spend a lot of time thinking about. What they do think about are questions such as: 1. Why are we so slow at bringing new products...

Proposing any performance or training solutions requires rigorous analysis based on data, not speculation. Conducting a front-end analysis—a process for determining why a perceived performance...

In time-pressured, resource-constrained times, getting the job done right the first time is more important than ever. This book provides practical advice on the creation and use of job aids and...

Nearly everyone works on teams or collaborates closely with others to achieve organizational, departmental, or team goals. But understanding the basics of how to participate effectively and even...

The 2006 edition of the ASTD Training and Performance Sourcebook, edited by training guru Dr. Mel Silberman, draws on the knowledge and expertise of today's best trainers and consultants. In this...

Teamwork Training helps you cultivate teamwork within a team or an organization by distinguishing and making use of two best practices-fostering and demonstrating teamwork. You will learn how...

The title of this book, Training Triage, goes a long way toward describing its contents and approach to solving workplace performance issues. Simply put, this book offers you emergency remedies...

Knowing how to motivate employees is critical for an organization's ability to get results. When employees are not motivated properly, their productivity drops and key milestones and deadlines...

Some learners get it while others do not -- a fact of life for the professional trainer. This Infoline offers tips and tools to close the common learning gap. By exploring examples of...

Today's organizations are faced with many challenges: increased complexity of work, a need for more resources paired with the reality of cost cutting, lack of training for new leaders, and tired...

Organization Development Basics is a primer on the broad field of organization development and offers just the right amount of information to create an understanding of the tools, practices, and...

The juxtaposition of the words "lecture" and "interactive" might at first appear an unlikely pairing, but Thiagi has managed to pull off an intellectual slight of hand in Interactive Lectures...

Interest in measuring the return-on-investment (ROI) of performance improvement interventions has grown exponentially since the 1994 publication of ASTD’s In Action: Measuring Return on...