Description

• Module 1: Explore the strategic components, use cases, and special factors of an enterprise AI strategy that creates real business value, with INSEAD and Microsoft.

In this module, you will:

• Consider various approaches to AI implementation.
• Describe the outcomes organizations have achieved through the adoption of AI.
• Articulate the components of an AI strategy.
• Module 2: Explore the strategic components, special factors, and use cases of an AI strategy in education that creates value, with INSEAD and Microsoft.

In this module, you will:

• Describe the outcomes educational institutions have achieved through the adoption of AI.
• Articulate the components of an AI strategy.
• Apply the value creation framework.
• Module 3: Understand the key elements that make a culture AI-ready and a framework to drive the change needed in your organization for a successful AI strategy.

In this module, you will:

• Describe the key elements of an AI-ready organizational culture.
• Identify opportunities for change to achieve an AI-ready culture.
• Apply the AI Maturity Model Assessment to your business.
• Module 4: Learn the necessary cultural changes for enterprise finance organizations to make AI transformation successful, and how they fit into a holistic AI strategy.

In this module, you will:

• Recognize the key elements of an AI-ready organizational culture in finance.
• Explain how Microsoft incorporated AI into its finance processes.
• Identify opportunities for change to achieve an AI-ready culture in your finance department.
• Module 5: Learn the necessary cultural changes for enterprise marketing organizations to make AI transformation successful, and how they fit into a holistic AI strategy.

In this module, you will:

• Recognize the key elements of an AI-ready organizational culture in marketing.
• Explain how Microsoft incorporated AI into their marketing processes.
• Identify opportunities for change to achieve an AI-ready culture in your marketing department.
• Module 6: Learn the necessary cultural changes for enterprise sales organizations to make AI transformation successful, and how they fit into a holistic AI strategy.

In this module, you will:

• Recognize the key elements of an AI-ready organizational culture in sales.
• Explain how Microsoft incorporated AI into our sales processes.
• Identify opportunities for change to achieve an AI-ready culture in your sales department.
• Module 7: Learn the necessary cultural changes for enterprise customer service to make AI transformation successful, and how they fit into a holistic AI strategy.

In this module, you will:

• Recognize the key elements of an AI-ready organizational culture in customer service.
• Explain how Microsoft incorporated AI into customer service processes.
• Identify opportunities for change to achieve an AI-ready culture in your customer service department.
• Module 8: Explore six principles to guide AI development and use - fairness, reliability and safety, privacy and security, inclusiveness, transparency, and accountability

In this module, you will:

• Describe the importance of engaging with AI in a responsible manner.
• Identify six guiding principles to develop and use AI responsibly.
• Describe different approaches to responsible AI governance from experienced executives.
• Module 9: Learn guiding principles for organizations, and how to choose and operationalize a governance system to responsibly and successfully use AI in the enterprise.

In this module, you will:

• Determine the elements of an AI governance system.
• Choose an AI governance model that fits your organization’s needs.
• Module 10: Discover how to translate your organization’s ethical principles into actionable guidance and tools for engineering teams and how AI can improve lives worldwide

In this module, you will:

• Explain how Microsoft provides accountability for responsible AI through a governance structure.
• Describe how Microsoft risk management processes are used to identify, assess, and mitigate risks.
• Establish responsible design principles within your own organization.
• Module 11: Learn the primary concepts and technologies of AI, and how Microsoft is turning the latest AI into tools, products, and services that organizations can use

In this module, you will:

• Understand why is AI making an impact in businesses now.
• Understand what is AI and its capabilities.
• Understand how to use prebuilt AI with no machine learning expertise.
• Understand the basics of machine learning and what kinds of business problems to apply it.
• Module 12: Learn how Microsoft creates products, services, and solutions to help organizations leverage AI. Understand how these technologies relate to business problems.

In this module, you will:

• Articulate how Microsoft AI technology can solve business problems.
• Describe the Microsoft AI products, services, and solutions.

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