Through this course you will learn how to create and use various types of IT-related documentation, how to keep private data safe, and how to secure mobile devices. You'll also learn about centralized change management and malware mitigation. Part 2 of 2 in the CompTIA A+ (220-802) series. This introductory course covers all the essential information you need to get started with a career as a computer technician. In this course, you’ll learn to install operating systems, perform preventative maintenance, and develop networking, security, and troubleshooting skills. No prerequisite knowledge or experience is required. If you're brand new to IT, don't have any formal computer hardware or software training, or are looking to change careers, this course is a great place to start. Topics: Course OverviewDocumentation, Professionalism, and Environmental FactorsLicensing, Privacy, and Playing It SafeChange Management and Disaster RecoveryScripting and Remote Access