Employee engagement, impact, ROI—if you can’t connect the three, your program’s in trouble. The number of employees who sleepwalk through the day or undermine the work of their...

Learn how to write better cognitive (knowledge), psychomotor (skills), and affective (attitudes) objectives with guidelines and a case study from ISI Robotech....

This is the second in a series of four Info-lines looking at the roles involved in the Human Performance Improvement Process. This issue describes the six competencies of the intervention...

This Info-line presents a complete discussion of the types of job aids and their advantages. The issue offers a step-by-step guide on the usefulness of aids, the design and development of aids,...

This Info-line explains how to relate to managers the importance of motivation, adult learning, and learning styles....

Great coaching makes a world of difference. Coaching is one of the quickest and most effective ways to advance the success of an organization. Yet it remains underused and misunderstood, and the...

Put timeless management practices to work. The most important relationship is between a manager and a direct report. Studies confirm that the majority of people leave their jobs because...

Don’t leave course design to trial and error. Is trial and error a key pathway to instructional systems design (ISD)? Does success come only to experienced designers with expert instincts?...

Good content is everywhere.In our digital world we are content rich, but quality poor. Good content surrounds us, but it begs to be collected, transformed, and shared. And who better to distill...

This issue presents methods and techniques for planning and conducting workshops, selecting types of learning exercises and activities, and preparing workshop leaders...

Most training, whether intentional or not, is on the job training. But how do you use the power of this ancient form of training to enhance performance? This Infoline covers the essentials...

The average employee spends 30-60 percent of his or her day listening, yet listening skills are rarely taught. This Info-line provides aids to understanding, speaking, and listening....

Success in Selling: Developing a World-Class Sales Ecosystem presents timely research on key trends reshaping today’s sales profession and introduces the new ATD World-Class Sales...

Is your program ready for the real world?Real world evaluation is a balance between art, science, accuracy, and cost. To set your program up for success, you need to start the measurement...

A well-planned, comprehensive orientation program benefits both organizations and employees. Investing in new employees pays big dividends in performance, retention, and engagement. But does...

What you need to know to manage a workforce. The complex and ever-changing nature of today’s—and tomorrow’s—workforce demands that all involved in talent management rethink how...

This issue provides a detailed approach to calculating a cost-benefit analysis. It includes a four-step model to calculate costs: personnel, material, delivery, and total expenditures. It...

Performance management relies on good coaching and feedback. This issue covers both the coaching process and how to provide feedback that encourages the learning process. You will find...

Define a development project before you start planning the details. A seat of the pants approach to project management is no longer viable. Today’s trainer is taking on truly unique...

Turn your training vision into a workable, functional e-learning program. In this fully refreshed second edition, award-winning e-learning expert and technical educator Thomas Toth...