Brought to you by renowned return on investment (ROI) experts, Patti and Jack Phillips, ROI Basics, is your down-to-earth, easy-to-implement resource to understand and put ROI practices in place...

Understand the fundamentals of podcasting technology and put this mainstream communications tool to use in your organization today. Trainers will find podcast technology a great resource...

Traditionally, diversity education initiatives involve the catch phrase celebrate diversity. While the authors applaud this approach, this book offers a fresh perspective that focuses...

Embrace the Gritty Reality of TrainingEver watched half your class stomp out on you? Fallen asleep facilitating a creativity workshop? Planned a bulletproof lesson plan, then dropped it 10...

Find the Leading Edge in a Disrupted World.Planning our response to disruption seems impossible. Most new and emerging technologies have been in development for decades, but as soon as they land...

Get leadership-fit and see results in yourself and others.Leadership and fitness are both journeys of self-discovery. Both require self-awareness, passion, and commitment. Both have the potential...

Communication Skills Training offers all the resources and tools needed to design effective communication skills training. Use this complete guide to design presentation, negotiation,...

This book focuses on three key skills all sales professionals must have: thinking, communicating, and networking. It is intended to get new sales people up to speed quickly and to provide...

Your one-stop shop for world-class resultsThe most admired organizations in the world have the same basic resources that you have—offices, computers, pencils, pens, phones, Internet, people....

First Lessons, Lasting InsightsNearly all of us have stories of advice given by the mom or mother figure in our lives. Mom is our first teacher and coach. For those of us who become...

Create a fresh, intentional approach to meetingsWhen meetings draw employees away from day-to-day tasks but fail to reach their intended outcome, it has huge costs to the organization. All too...

Training Aint Performance is a whimsical, entertaining, and solidly written book that takes on the subject of human performance. From its first chapter, Show Me the Money, to its...

Effective project management skills are essential to every employee in an organization from the CEO to a line manager. Here is a book that will allow you to quickly create comprehensive half-day...

Giving feedback, especially negative feedback, is one of the most difficult duties of a manager or supervisor. This Infoline describes the process of giving and receiving feedback and shows you...

Get into the business of speaking and training. There are dozens of books on public speaking. But only Speak for a Living will show you how to launch, build, and sustain a successful speaking...

Embrace the Power of Executive CoachingAs businesses become more complex, they tend to lean on their high performers to fend off competitors, innovate, and pivot to unexplored markets. But who...

Learn the Secrets Needed to Master PowerPoint for Training As a successful facilitator, you know the importance of the resources in your professional toolkit. How you engage your audience...

Presentation Basics is designed to provide the basic training tools to individuals and organizations facing the reality of rapidly changing jobs, roles, and, responsibilities. This book offers...

Coaching Training focuses on helping coaches properly define their coaching roles and provides the skills needed for success. A wide range of activities fall under the label of...

Using Consulting Systems describes how to initiate and develop relationships with prospective clients. The organizational systems model is an analytical tool that helps consultants gain a...